International Journal of Business Innovation, Economics and Social Science

The Influence of Corporate Social Responsibility in Supporting the Achievement of Firm Performance in The National Oil and Gas Companies of Indonesia

Adi Putra Wawang Darmawan — 2024-02-26

The presence of companies often triggers socio-economic that can disrupt the operations of oil companies. Previous research using stakeholder theory and the social license to operate theory contextualizes that operating companies need to focus on social and environmental responsibility to reduce socio-economic conflicts in local communities. A holistic CSR perspective becomes part of the company's strategic planning and core operations so that the company will be managed in the interests of its broad stakeholders to achieve maximum economic and social value in the long term. This research was conducted to analyse of the relationship between corporate social responsibility can provide social protection and it will generate profits for the company (business reasons). Researchers analyzed the relationship between corporate social responsibility and Firm Performance in The National Oil and Gas Companies of Indonesia, Pertamina in the period 2020 - 2022. The empirical analysis was conducted using Pertamina's sustainability performance highlights database with the measure of Economic, Environment, Social and Governance (ESDG aspect). This paper supports previous research which states that corporate social responsibility may not have a positive influence on Company Performance due to the complexity of the relationship. The results of this study indicate that the complexity of the relationship caused by the implementation of Pertamina Group's social and environmental responsibility activities is part of the implementation of the strategic role as a "locomotive of social development" as a state-owned enterprise (not always for business reasons), but it also aims to improve the company's reputation and credibility.

Analysis of the Utilization of Search Engine Optimization and Social Media Marketing at Mitra Keluarga Group Hospital

Miftakhul Mukarromatun Nisa — 2024-02-26

This study aims to measure the high rankings in the SEO category and social media marketing Mitra Keluarga Group Hospitals, this study not only understand implement SEO techniques, but also successfully manage interactions on social media platforms. This research was conducted using quantitative descriptive research methods. In the context of this research, the main focus is to understand how Mitra Keluarga Group Hospital utilizes Search Engine Optimization (SEO) and social media marketing strategies, and to provide in-depth descriptions of user experiences and views regarding the use of these digital strategies. It is hoped that the findings from this study can provide valuable guidelines for other hospitals looking to increase their digital effectiveness and impact through the optimal integration of search engine optimization and social media marketing that impact customer behavior.

Analysis Customer Perceptions on the Acceptances of Mobile Banking-Based Services in Banking Sectors Using an Approach of Technology Acceptance Model (TAM)

Maula Nabila Zuhri Tanjung — 2024-02-26

Technological developments require all business industries to be able to quickly adapt to technology, especially in the banking sector. This study aims to measure customer perceptions of using Mobile Banking application services in the banking sector using TAM. TAM is a model used to predict the acceptance of newly implemented technology. The case study in this study is customers at state-owned banking companies at PT X and PT Y in Malang City. This research uses quantitative descriptive research methods. The results of this study are expected to provide information on customer needs so that companies can maintain and improve their service quality.

Impact of Organizational Culture on Employee Performance with Job Satisfaction Mediation Study at the State Treasury Service Office (KPPN) Scope of the East Java Region

Daniel Alfianto — 2024-02-26

The objective of this study is to investigate the impact of organizational culture on job satisfaction, with employee performance as a mediator. The study is quantitative in nature and employs hypothesis testing using data collected from respondents and analyzed using partial least squares structural equation modeling (PLS-SEM). A saturated sample is used as the sampling technique. The research sample comprises 112 individuals who are employees within the scope of the State Treasury Service Office (KPPN) in East Java. Smart PLS software version 3.0 was used for data processing. The research findings suggest that organizational culture has a positive and significant impact on job satisfaction. Additionally, job satisfaction acts as a mediator and has a positive and significant effect on employee performance. Furthermore, organizational culture has a positive and significant effect on employee performance.

Overview Green Banking at The Islamic Bank of Indonesia: Green Practicess, Green Percieved Value, Green Trust And Green Satisfaction Booster Loyality And Profitability

Elvira Sitna Hajar — 2024-02-26

In the midst of global warming issues, environmental damage also involves economic and social issues, the banking world, especially Islamic banking, can be one of the contributors in encouraging environmentally friendly practices. One of them is by integrating green values in lending practices, investment and green technology called Green Banking. By using a literature review, it can be seen that green banking practices, especially in Islamic banking, have been carried out even though they have not been maximized. Green banking practices in Islamic banking can be a booster in increasing customer loyalty which leads to increased profitability of Islamic banks. By using several green banking indicators, it is possible to measure the extent of the achievement achieved by Islamic banking.

Green Strategy to Maintain Sustainable Growth and Competitive Advantage in Companies After the COVID 19 Pandemic

Tri Priyo Anggoro — 2024-02-26

The Covid-19 pandemic in early 2020 caused a huge shock in various sectors, including the business world. In this situation, all entrepreneurs must be able to develop their business recovery strategies and be optimistic about facing the post-pandemic period. In addition, this study proposes an integration of the "three greens"; elements of the model, which have also not been studied in the existing literature. This study presents a version for the applications of revolutionary green strategy approach. The consequences of this conceptual model display that it could be generalized mainly to industries which includes oil, gas, and petrochemicals, and may offer modern techniques that offer sound recommendations for the employer's roadmap for the next organizational development. The study provides strategic thinking for the long-term development of a company to achieve a sustainable balance between economic, social and environmental benefits, therefore, business managers are encouraged to carefully consider practical measures to improve environmental protection, because this will inevitably improve competitiveness.

Notice of Retraction: The Investment Risk Effect of Stock Returns In LQ-45 Index Companies on Foreign and Domestic Investors

Pristin Prima Sari — 2024-06-11

This article has been retracted by the publisher.

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This article has been retracted at the request of the Authors. The editors and authors have jointly made the decision to retract the paper. Reasonable effort should be made to remove references to this paper.

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Foreign and domestic investors may have an impact on changes in LQ-45 stock returns on the Indonesia stock exchange. The impact given by foreign and domestic investors can be negative or positive for the capital market. The purpose of this study was to find empirical evidence of the effect of systematic risk by foreign and domestic investors on changes in stock returns. The research method uses quantitative methods from the stock trading reports of LQ-45 companies. The data is processed using the IBM 25 SPSS statistical tool. The population in this study is the stock return of LQ-45 companies listed on the Indonesia Stock Exchange. Sample data is the stock return of the LQ-45 Companies on January 2, 2020-2023. The novelty of the study is the systematic risk variable, which is the driving force to moderate the influence of foreign and domestic investors on stock returns. The results of the study showed that the systematic risk variable had a negative effect on stock returns, foreign investors had no effect on stock returns, and domestic investors had a positive effect on stock returns. The amount of low systematic risk can affect the increase in stock returns. The number of domestic investors can affect the increase in stock returns. The study could have practical implications for investors, regulators, policymakers, and academics by providing empirical evidence and insights into the interplay between systematic risk, investor types (foreign and domestic), and stock returns in the Indonesian capital market.

AI and Knowledge Management Orchestration Implementation in Today’s Business

Retno Wulansari — 2024-06-11

How was the orchestration AI and Knowledge Management Implementation in Today's Business? Objective: Examined the orchestration AI and Knowledge Management in Today's Business. Method: The author used a theory review method that relates to AI and Knowledge Management. Journal review and point of view on how it has been implemented in today's business. Findings: The integration of AI and KM was crucial for optimizing operations and competitiveness in modern businesses It transcends geographical boundaries and reshapes global business practices. Challenges include integration complexities and data privacy concerns, but the benefits include unlocking insights and fostering innovation. Looking ahead, AI-KM synergy promises transformative change and innovation. Conclusion: integration of Artificial Intelligence (AI) and Knowledge Management (KM) emerges as a vital strategy for modern businesses, offering transformative benefits despite challenges. By optimizing operations, fostering innovation, and transcending geographical boundaries, AI-KM synergy reshapes global business practices and drives organizational agility. As emerging trends like augmented intelligence and human-machine collaboration redefine the future of work, strategic orchestration of AI and KM becomes essential for navigating complexity, capitalizing on opportunities, and thriving in the digital era.

Knowledge Management in The Digital Era in Higher Education Institutions

Ika Agustina — 2024-06-11

Higher education institutions as educated human beings play a role in the development of science through the tridharma of higher education. Despite the great potential offered by digital technology, there are several issues that must be addressed before the technology can be effectively utilised to disseminate knowledge. These issues include gaining access to adequate technological infrastructure, adequate digital skills among the academic community, as well as creating policies that support the safe and ethical use and management of digital information. Digitalisation has provided many benefits for knowledge management. However, there is one thing that is a challenge for all sectors not only for educational institutions in the digital era, namely, data security and authenticity. The challenges that arise require appropriate solutions so that appropriate strategies are needed to answer these challenges. It is critical for higher education institutions to take a proactive and sustainable approach to utilising digital technology capabilities.